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TERMS OF AGREEMENT
Updated March 2009

By entering into any contract or agreement with Designer Graphics for products and/or services to be provided by Designer Graphics, including without limitation ordering any products or services through the Designer Graphics web site (hereinafter referred to as your “Contract” with Designer Graphics), you hereby agree to abide by, comply with and be legally bound by the policies, terms and conditions hereinafter set forth (these “Terms and Conditions”).

For purposes of these Terms and Conditions, references to the products and/or services provided by Designer Graphics shall include, without limitation, logos, designs, names, graphics or similar materials or information, whether or not protectable, web design, stationery, brochures, marketing materials and other design services, printing services, and any and all future product or service offerings of Designer Graphics.

If you do not agree with any provision of these Terms and Conditions, you should not order any products or services from Designer Graphics or enter into your Contract with Designer Graphics. These Terms and Conditions are hereby incorporated by reference into your Contract. To the extent that any provision of these Terms and Conditions conflicts with any provision of your Contract, the provision set forth herein shall be deemed amended so as to be consistent with the provisions of your Contract.

Designer Graphics reserves the right to modify, amend, update and change these Terms and Conditions from time to time without notice. You are responsible for regularly viewing these Terms and Conditions. You acknowledge and agree that Designer Graphics shall not be liable to you or to any third party for any modification, amendment, suspension, discontinuance or other change to these Terms and Conditions.

PAYMENT
Payment for any and all products and services to be provided by Designer Graphics under your Contract is due in advance of the commencement of any work by Designer Graphics. If the email you provide is not valid or is filtered by your email system, Designer Graphics will not be liable for any late service fees and will not refund clients for this reason.

Designer Graphics shall be entitled, in its sole and absolute discretion, to withhold any products or services it is otherwise obligated to deliver or provide under your Contract until such time as payment in full has been received. Designer Graphics will notify you of any additional charges under your Contract prior to commencing performance of its obligations there under.

DELIVERY AND ACCEPTANCE
Upon completion of its products and/or services in accordance with the terms and conditions set forth in your Contract, Designer Graphics shall deliver your product via email for your review. You shall have 14 business days from the date of delivery to notify Designer Graphics in writing of your acceptance or rejection of the product and/or service. Your failure to notify Designer Graphics in writing of your rejection of the product and/or service within said 14 day period shall constitute your acceptance of the product and/or service. In the event you reject the product and/or service, you shall notify Designer Graphics in writing of your rejection within said 14 day period, including a detailed explanation for such rejection, following which Designer Graphics shall use commercially reasonable efforts to provide a substitute or replacement product or service as soon as practicable. Upon your written acceptance of the product or service, or any substitute or replacement product or service, Designer Graphics shall release and deliver the same to you, to such location and in such format as agreed upon in your Contract. This project will be determined to be closed if we do not have written, phone or in person contact from 14 days from the last revision. The project may be re-opened only upon Designer Graphics’ discretion.

PROPRIETARY RIGHTS
You represent and warrant that you are the owner of or have the exclusive right to use any and all proprietary information you provide to Designer Graphics or refer to Designer Graphics in furtherance of or in connection with your Contract, including without limitation any and all trade names, trademarks, copyrights, graphics, images, icons, designs, logos, written content/copy for any use.

DESIGNER GRAPHICS MAKES NO REPRESENTATION OR WARRANTY THAT IT HAS THE EXCLUSIVE RIGHT, TITLE AND INTEREST IN AND TO THE PRODUCTS AND/OR SERVICES PROVIDED TO YOU OR THAT SUCH PRODUCTS AND/OR SERVICES DO NOT AND WILL NOT INFRINGE ON THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. Designer Graphics WILL NOT TAKE ANY ACTION IN FURTHERANCE OF PROTECTING THE PRODUCTS AND/OR SERVICES TO BE DELIVERED UNDER YOUR CONTRACT, AND WILL DELIVER THE SAME “AS IS” AND WITHOUT ANY REPRESENTATION OR WARRANTY AS TO YOUR ABILITY TO USE SUCH PRODUCTS AND/OR SERVICES OR TO OBTAIN TRADEMARK, COPYRIGHT OR SIMILAR PROTECTION OF SUCH PRODUCTS AND/OR SERVICES, IN THE UNITED STATES OR ANY OTHER JURISDICTION.

Upon your acceptance of the product or service and Designer Graphics’ receipt of payment in full therefore, Designer Graphics will assign, convey, transfer and deliver all of its right, title and interest in and to the products and/or services provided by Designer Graphics for you under the terms of your Contract. Any products or services, including samples, rejected or otherwise not delivered by Designer Graphics and accepted by you shall at all times remain the property of Designer Graphics and you shall have no right in or to such products or services.

Designer Graphics retains and reserves the perpetual, royalty-free right to use any and all products and/or services developed by Designer Graphics for display and self-promotional purposes, regardless of your acceptance and Designer Graphics’ delivery of the same to you.

Designer Graphics specializes in custom designs. We can not grant requests to duplicate any designs that have been previously designed by Designer Graphics or any other company unless you can provide notarized written notice from an executive member of the company. Designer Graphics will attempt to create designs with a similar look and feel as the design you requested. Refunds will not be provided to companies who have ordered designs and did not receive an identical design to an already trademarked or designed logo. Designer Graphics will work with your company to develop an original design you are satisfied with.

DISCLAIMER OF WARRANTIES
YOU HEREBY EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE INFORMATION, SOFTWARE, CODES, PRODUCTS, SERVICES, TEXT, GRAPHICS, LOGOS OR OTHER ITEMS AND MATERIALS PROVIDED OR MADE AVAILABLE BY DESIGNER GRAPHICS ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, DESIGNER GRAPHICS HEREBY DISCLAIMS ALL IMPLIED WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, SUITABILITY, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE. DESIGNER GRAPHICS MAKES NO WARRANTY THAT ITS PRODUCTS OR SERVICES WILL BE PROVIDED IN A TIMELY AND SECURE MANNER, OR WITHOUT ERRORS OR DEFECTS, OR THAT ITS PRODUCTS OR SERVICES WILL NOT INFRINGE ON THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. DESIGNER GRAPHICS DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE PRODUCTS OR SERVICES PROVIDED BY DESIGNER GRAPHICS WILL MEET YOUR EXPECTATIONS.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DESIGNER GRAPHICS OR ANY SUBSIDIARY, AFFILIATE, OFFICER, DIRECTOR, SHAREHOLDER, AGENT, EMPLOYEE OR REPRESENTATIVE THEREOF BE LIABLE TO YOU OR ANY THIRD PARTY MAKING A CLAIM THROUGH YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, BUSINESS INTERRUPTION OR LOSS OF INFORMATION OR THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES), ARISING OUT OF OR RELATED TO YOUR CONTRACT, THESE TERMS AND CONDITIONS, OR THE PRODUCTS OR SERVICES PROVIDED DESIGNER GRAPHICS TO YOU, EVEN IF DESIGNER GRAPHICS HAS BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE. NOTWITHSTANDING ANY PROVISION TO THE CONTRARY CONTAINED IN YOUR CONTRACT OR THESE TERMS AND CONDITIONS, DESIGNER GRAPHICS LIABILITY TO YOU FOR ANY DAMAGES RELATED TO OR ARISING OUT OF THE CONTRACT OR DESIGNER GRAPHICS PROVISION OF PRODUCTS OR SERVICES SHALL NOT EXCEED THE AGGREGATE AMOUNT PAID BY YOU TO DESIGNER GRAPHICS UNDER YOUR CONTRACT OR FOR SUCH PRODUCTS OR SERVICES.

PRINTING LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DESIGNER GRAPHICS OR ANY SUBSIDIARY, AFFILIATE, OFFICER, DIRECTOR, SHAREHOLDER, AGENT, EMPLOYEE OR REPRESENTATIVE THEREOF BE LIABLE TO YOU OR ANY THIRD PARTY MAKING A CLAIM THROUGH YOU FOR ANY PRINTING DAMAGES WHATSOEVER, (to include for example, yet not exclude any other printing issues: color variation, product delivery, pricing, condition of product upon delivery, necessity or quality of printed proofs, typing or content errors) as they may relate to print services that have been fulfilled by vendors or companies outside of Designer Graphics. This includes any vendors that may be listed on Designer Graphics.net.

INDEMNIFICATION
You agree to indemnify and hold Designer Graphics, its subsidiaries, affiliates, directors, officers, shareholders, agents and employees, harmless from and against any loss, damage, liability, cost or expense of any kind, including attorneys’ fees, incurred by Designer Graphics in connection with a third party claim, demand or otherwise, due to, arising out of, related to or otherwise attributable to the actual or alleged infringement or violation of any intellectual property right asserted by a third party, or otherwise arising out of or related to (i) any materials or intellectual property provided by you in furtherance of the project contemplated by your Contract, or (ii) your use of any of the products or services provided by Designer Graphics pursuant to your Contract.

COPYRIGHT AND TRADEMARK NOTICES
All intellectual property of Designer Graphics, including all web site screens and portions thereof, graphics, original text elements, site design, logos, pictures and icons, as well as the selection, format and organization thereof, constitute proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Designer Graphics in writing or otherwise required by applicable law, any rent, lease, sale, modification, duplication, distribution, alteration, retransmission or publication of any intellectual property or proprietary information of Designer Graphics is strictly prohibited.

GOVERNING LAW
These Terms and Conditions shall be interpreted, construed, governed by and enforced in accordance with the laws of the State of Oregon. Under no circumstances shall the laws of any other state be applied, even where such a result would be implicated by conflict of law principles. You hereby irrevocably consent to the personal and exclusive jurisdiction and venue of the federal and state courts located in Oregon regarding any and all disputes relating to your Contract or these Terms and Conditions.

GENERAL
These Terms and Conditions, together with your Contract, shall constitute the sole agreement and understanding between you and Designer Graphics regarding the matters set forth herein, and any and all previous agreements and understandings between or among you and Designer Graphics regarding the subject matter hereof, whether written or oral, other than your Contract, are superseded by these Terms and Conditions. No agreement or other understanding other than your Contract purporting to modify these Terms and Conditions shall be binding upon Designer Graphics unless otherwise agreed to by Designer Graphics in writing. The failure of Designer Graphics to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any provision of these Terms and Conditions which is invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions hereof; and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

LOGO DESIGN TECHNICALITIES
The logo designed will have a CMYK color model. If Pantone colors are needed the exact values should be specified by you. The source file will be .eps, and will allow editing of size, color etc and the fonts will be converted into paths/outlines/graphic objects.
Other formats sent will be:
• JPEG• TIFF • GIF • BMP

WEBSITE DESIGN TECHNICALITIES
AUTHORIZATION

Under your Contract, you are engaging Designer Graphics as an independent contractor for the specific project of developing a Web site to be installed either on Designer Graphics’ host account, or on your own web space on an Internet Service Provider's computer. You hereby authorize Designer Graphics to access this account, and authorize the Internet Service Provider to provide Designer Graphics with "write permission" for your web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project.

CONTENT, IMAGE OR LOGO SUBMISSION
Content, images, logos or other files to be included in your website will be supplied by you in electronic form (Word file for copy, high resolution digital formats for images, etc.).

CHANGES TO SUBMITTED TEXT
Time required to make substantive changes to the copy you provide which are requested after the Web pages have been constructed and the site has gone live, will be billed at an hourly rate of $50.

INTERNET SERVICE PROVIDER/WEB HOST
Under your contact, should you choose to use your own Internet Service Provider (ISP), you understand that anyISP services require a separate contract with the ISP of your choice. You agree to select an ISP which allows Designer Graphics full access to the Web site and a cgi-bin directory via FTP and telnet. In case you have not secured Web space on an ISP computer by the time the Web pages are completed, the Web pages may be delivered to you on diskette.

FUNCTIONS
Designer Graphics does not warrant that the functions contained in their Web pages or the Internet Web site will meet your requirements or that the operation of the Web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the Web pages and Web site is with you. In no event will Designer Graphics be liable to you or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these Web pages or Web site, even if Designer Graphics has been advised of the possibility of such damages.

REFUNDS

  DESIGN (WEB AND PRINT)
All reasonable efforts will be made to provide a design that meets your specifications within the confines of each order. This means that Designer Graphics will attempt to provide a design that will be acceptable to you. If you are not satisfied with our services, a refund may be issued, provided the following is met: Request for refund must be made within 7 business days after the first set of concepts is delivered. If more than one set of concepts or designs has been provided, Designer Graphics reserves the right to not issue a full or partial refund.

If a “reasonable person” defined under Oregon law would be satisfied with our services based on the specifications set out on the original order, Designer Graphics is not liable. Further, if you failed to provide “reasonable” information that will assist us in providing a satisfactory design, Designer Graphics is not liable.

   
  PRINTING
If you are not satisfied with your purchase from us, simply contact us within 3 days from the date you receive it (or the date it was scheduled to arrive) and we will either reprint the order, credit the full price of the product(s) in question for use on a future purchase, or issue a refund.

Please note that we are not responsible for:

 
  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors.
  • Errors in user-selected options such as choice of finish, quantity or product type.
  • Damage to the products arising after delivery to the customer.
   
  Please preview your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Designer Graphics does not proof documents created by its customers prior to processing.
 
CANCELLATION/TERMINATION
Designer Graphics reserves the right, in its sole discretion and for any reason whatsoever, to reject, cancel or terminate, permanently or temporarily, your order for any product or service offered by Designer Graphics, your Contract and/or your access to the Designer Graphics Site web site, at any time and without prior notice. You agree that Designer Graphics shall not be liable to you or any third party for any rejection, cancellation or termination of your order, your Contract or your access to the Designer Graphics web site.
 
  DESIGN (WEB AND PRINT)
If Designer Graphics cancels or terminates your Contract for a reason other than your breach or non-performance, a full refund will be issued. If you cancel or terminate your contract for reasons other than Designer Graphics’ breach or non-performance, any paid funds, including deposits, shall not be subject to refund.
   
  PRINTING
Printing orders may not be cancelled or changed once submitted.
   
  Please preview your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Designer Graphics does not proof documents created by its customers prior to processing.
 

PRIVACY POLICY
By using this website, you consent to the collection and use of your information as described below.

THE INFORMATION WE COLLECT
Designer Graphics collects personal information which may include, but is not limited to, name, physical address, email address, phone number, age and any other information that may identify you as a specific individual. Designer Graphics may also collect your contact information and financial information (including bank account numbers if paying by check).

When you connect to our website, we may record your IP addresses and information on the type of operating system and browser software you are using.

WHO WE SHARE YOUR INFORMATION WITH
When you provide information to Designer Graphics, such information is used by Designer Graphics in accordance with this Privacy Policy, for the uses already documented. Any information we collect is not shared with anyone, barring that we are required to do so by law, court order, as requested by other government or law enforcement authorities, or in the good faith belief disclosure is otherwise necessary or advisable, including (without limitation) when we have reason to believe disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

No information submitted will be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address a customer service concern, or as noted above for legal reasons.

ADDITIONAL INFORMATION ABOUT ONLINE PRIVACY AND CHANGES TO OUR POLICY
Our website may have links to other websites that may collect personal information about you. This Privacy Policy does not cover the information practices or policies of such websites. We encourage you to read the privacy policies of all such websites, as their policies may be different from our Privacy Policy. Any changes in the way we use personal information will be described in future versions of this Privacy Policy.

 
 
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